Clinics
Booking and reminders
Books, reschedules and confirms in the caller's language. Checks insurance. Hands off to a human when it should.
No-shows −31%
What should your agent handle?
Describe it in a sentence. Copilot drafts the flow, and you can test it by voice in a minute.
Try one
Free to start · No credit card · Self-host on Enterprise
Voice and chat agents that follow a flow
Describe your agent. Kalimet builds the flow. Every conversation follows it.
Talk to the Copilot about what your agent should do, and it drafts the conversation flow for you. Your agent then follows that flow on every call and chat, so it stays predictable: no improvising, no going off script. Sales, support, scheduling, collections, in Arabic and English.
Book a 20-min demo01
Copilot drafts the flow
Describe the job in plain language. Copilot lays out the nodes, wires the connectors, and asks about the gaps.
app.kalimet.ai / agents / clinic-receptionist / flow
EssentialsCopilotDialog
I need an agent that books appointments and hands off anything urgent to a person.
Drafted a 4-step flow: greet, collect department and day, book in Google Calendar, transfer urgent cases to ext. 204. Want a confirmation SMS at the end?
Yes, add SMSKeep it as is
Describe a change…
Answering for clinics, retailers and call centres across the Gulf
Al-Shifa ClinicsNahdi RetailGulf LogisticsTamweel FinanceBeyti FoodsRasan Telecom
Use cases
Whatever the conversation is about, there's a flow for it.
Retail & delivery
Order status and returns
Answers "where is my order" on WhatsApp from your own systems. Opens returns, issues refunds within policy.
Tickets to humans −58%
Outbound
Renewals and win-back
Calls the list, qualifies, books the follow-up on your calendar and writes the notes into your CRM.
Reach per rep-hour 14×
How it works
Live in an hour, not a quarter.
Your ops team drafts the flow. Kalimet handles turn-taking, interruptions, language switching and the handoff to people.
01
Describe the job
Pick voice or chat, languages, and the systems it may touch. Drag the flow together or let Copilot draft it.
02
Connect your stack
Calendar, CRM, order system, 90+ connectors and MCP. Bring your own ElevenLabs, Deepgram, Anthropic or OpenAI keys.
03
Attach a number and watch
SIP trunk, WhatsApp or web widget. Every call lands as a transcript with the data it captured.
Integrations
Plugs into the tools you already run.
Your agent reads and writes to your systems as steps in the flow. Anything not listed connects through MCP or a plain HTTP action.
Browse all 90+ connectorsChannels
SIP trunk
WhatsApp
TwilioWeb widget
Business systems
Google Calendar
HubSpot
Salesforce
Zendesk
Shopify
Google Sheets
SlackMCP · HTTP
Speech and models
ElevenLabs
Deepgram
Anthropic
OpenAIArabic and English, same call
Callers switch languages. So does the agent.
Gulf dialects, code-switching mid-sentence, Urdu and Hindi for staff lines. One flow, one set of rules, a voice per language.
cv_8a21f · Clinic receptionist · 4:12
AgentGood evening, Acme Health. How can I help?Callerأبغى موعد أسنان يوم الأحد لو سمحتAgentأكيد. عندنا الأحد الساعة ٢ أو ٤:٣٠، أي وقت يناسبك؟Toolcalendar.freeSlots(dental, 2026-09-14) → 2 · 380 ms
Pricing
Pay for conversations, not seats.
Every plan includes a monthly usage allowance. Provider costs pass through at cost.
Free
$0/ mo
$5 monthly allowance
- 3 workspaces · 10 agents
- 5 concurrent conversations
- Qwen 3.8 via OpenRouter · Fish Audio voice
- Web chat and web voice
- 1 knowledge base
- Connectors, MCP and code tools
Pro
$20/ mo
$20 monthly allowance · $192 / yr billed yearly
- Everything in Free, plus:
- Unlimited workspaces and agents
- 20 concurrent conversations
- All LLM, voice and transcription models
- SIP, WhatsApp, Telegram and HTTP channels
- API access and outbound campaigns
- 20 knowledge bases
Business
$99/ mo
$99 monthly allowance · $950.40 / yr billed yearly
- Everything in Pro, plus:
- 50 concurrent conversations
- Team members, invites and custom roles
- Call queues and agent desktop
- Unlimited knowledge bases
Enterprise
Custom
Volume pricing
- Everything in Business, plus:
- Custom monthly allowance
- Unlimited concurrent conversations
- Self-host in your VPC or on-prem
FAQ
Questions ops teams ask first.
On our cloud in the region you pick. On Enterprise, it can run entirely on your own infrastructure: self-hosted deployments keep transcripts, recordings and keys inside your VPC — nothing is sent to us.
Models from OpenAI, Anthropic, Google, DeepSeek, Groq and OpenRouter; voices from ElevenLabs, Cartesia and Fish Audio; transcription from Deepgram, AssemblyAI and Fish Audio. Free runs on Qwen 3.8 via OpenRouter with Fish Audio voice and transcription; paid plans unlock every model.
Gulf, Levantine and Modern Standard Arabic, including code-switching into English mid-sentence. You pick a voice per language, and the same flow serves both.
Yes. Any step can transfer to an extension, a call queue (Business) or a WhatsApp agent, and the transcript plus captured fields travel with the handoff.
Speech, transcription and model usage is drawn from your plan’s monthly allowance. When it runs out, prepaid top-ups cover the rest. No per-seat pricing.
Put an agent on your line this week.
Free to start. Import your first flow from a phone script.